How to be a better listener – New York Times

I decided to post “How to be a better listener” after the horror of Christchurch last week … maybe this is the one thing we can do to make this place a kinder, better place to live…

By Adam Bryant for the New York Times.

Listening can feel at times like a lost art, maybe because we are communicating so much more electronically. That’s too bad, because being a good listener can help you in every aspect of your life – with family and friends, and with your colleagues at work. Want to up your listening game? Here are some tips I’ve learned from conducting hundreds of interviews over a 30-year career in journalism.

DO
Clear your mind
Turn off your phone (or put it away)
Turn away from monitors
React in the moment

DON’T

Check email
Plan your answers in advance
Multitask
Think about your upcoming schedule

DO

Be empathetic

Know why you are talking

Be grounded

DON’T

Judge

Brag

Bring an agenda

DO

Nod encouragingly

Lean in

DON’T

Cross your arms

Seem like you don’t care

DO

Ask open-ended questions

Be interested

Learn one thing from everyone

DON’T

Have the same conversation again and again

To read the full article….hit this link

https://www.nytimes.com/guides/smarterliving/be-a-better-listener

This Ted talk from my friend and Iceberg swim buddy Colleen Champ…

https://www.youtube.com/watch?v=saXfavo1OQo

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